Frequently Asked Questions

Payment

What Payment Methods Are Accepted?

EFT, Direct Deposit or Payment by Credit or Debit Card online.

Orders

What are your delivery methods?

Fastway RTT

What are your turn around times

Gauteng 3 - 4 working days Regional Areas: 4-5 working days Remote Areas: 5-7 working days Non-Specified items 15 - 20 days depending on stock levels

What are your operating hours?

9am - 5pm

Do you ship outside of South Africa?

We do not ship outside of South African borders at this time.

What are your delivery methods?

We deliver directly to your home or office, anywhere in South Africa. All delivery and tracking details are supplied to you at checkout. - Johannesburg & Pretoria - R200 - Outlying Areas - R500

How do I place an order?

1. Find the product you wish to buy Keyword search boxes are located on nearly every page of the website. You will also find links to browse lists and more detailed product-specific searches in the top and left navigation bar of each department. When you find a product that interests you, click the title or name of the product to see its details, including availability. 2. Add to cart Found the products you want to buy? Click on Add to cart. Your shopping cart contains all the products that you have selected to buy. Once you’ve added a product to your shopping cart, you can go back and keep searching and adding to your cart. You can access the contents of your shopping cart at any time by clicking on the cart icon button at the top right of any page on the website. 3. Check out To enter checkout, go to your shopping cart and click on the “Proceed to Checkout” button. Select your delivery address, create a new delivery address Select the shipping method. Select your payment method Click on the 'Place order' to complete the order. A complete order summary will be email with all the details of your complete order.
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